Track Your Order

Tracking information will automatically be sent to the email address on file when it becomes available. Please allow up to five business days from the date of your order to receive tracking information before requesting via the methods below. 

Choose from two easy methods to track orders: 

1. Look up your order in your PalmFlex Account 

2. Use your order number 

Please note: During the holiday season, there may be instances where shipping and tracking will take a few additional days. As always, we will do our very best to get your order to you as quickly as possible. 

Need help?

If you still have questions about tracking your order, please email with the subject "Tracking Request". Please include the order number as well as the name and email address on the order. Your order number is included in the confirmation email you received after placing the order.

For general shipping information, visit our Shipping Information page.