Coronavirus Update: Inventory is rapidly fluctuating. Please check online for availability. During this time, we are unable to accept returns on disposable products. Thank you for your patience.
Coronavirus Update: Inventory is rapidly fluctuating. Please check online for availability. During this time, we are unable to accept returns on disposable products. Thank you for your patience.

Track Your Order

Coronavirus Update: During these unprecedented times, we are working hard to deliver your order to you as quickly as possible. If we are informed by our vendors that an order cannot be fulfilled, we will contact you directly and offer a possible replacement. At this time, we are unable to confirm estimated delivery times or shipment dates. As always, we will do our best to meet your needs and keep you as informed on your order as we can. Thank you for your patience and understanding.

Tracking information will automatically be sent to the email address on file when it becomes available. Please allow up to five business days from the date of your order to receive tracking information before requesting via the methods below. 

Choose from two easy methods to track orders: 

1. Look up your order in your PalmFlex Account 

2. Use your order number 

Please note: During the holiday season, there may be instances where shipping and tracking will take a few additional days. As always, we will do our very best to get your order to you as quickly as possible. 


Need help?

If you still have questions about tracking your order, please email tracking@palmflex.com with the subject "Tracking Request". Please include the order number as well as the name and email address on the order. Your order number is included in the confirmation email you received after placing the order.

For general shipping information, visit our Shipping Information page.