SHIPPING INFO
FREE SHIPPING
We offer free shipping on all orders over $80 in the United States, excluding Alaska and Hawaii. If your order does not qualify for free shipping, you will get a lower shipping rate if you ship to a business rather than a residential address.
SHIPPING LOGISTICS
Ground shipments generally ship the next business day after your purchase and arrive within three to five business days, depending on your location. We also offer 2-Day and 3-Day expedited shipping. Most of our vendors have multiple distribution centers, and we will always ship from the closest location.
INTERNATIONAL SHIPPING
For shipments outside of the United States, please email your request to info@palmflex.com.
For more information, please visit our Shipping Information page.
RETURNS POLICY
100% SATISFACTION GUARANTEE
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. If you want to return your purchase for any reason, please send us an RMA request (Return Merchandise Authorization). We will respond via email with an RMA number and the return shipping address. Please allow 5-7 business days to receive your RMA.
