Customer Service, Email contact and Shipping time were all excellent! On a product note I would suggest a larger neck band. Although...
Customer Service, Email contact and Shipping time were all excellent! On a product note I would suggest a larger neck band. Although adjustable, only the largest expansion would work for me and I am not a large individual, 5'7" / 175lbs. Overall a great, well made product and an excellent online shopping experience. Product just needs a little R&D tweaking.
You guys rock! I have an 11-year old son who is notoriously fussy about hats. A few years ago, I bought him your 180s ear warmers. You were the first site that came up when I googled "earmuffs".
You were so quick and efficient, and, even with shipping, much more reasonable than department stores or any New England catalog retailers. My son is going into year 3 of his ear warmers, and now my 7-year old wants a pair for Christmas. So, once again, I have ordered from you. Thanks PalmFlex!