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The garden gloves are the best I've ever used, and I'm 66!! I'm from Boston, and saw them in use at a lavender farm in upper Washingston state, and got them to sell me 1 pair. SO fantastic I ordered a dozen, and have given half of them away to gardening friends, so have to order more.

They last longer than most gardening gloves for me too! Thanks for making the perfect gardening glove!
bev schultz

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Returns and Exchanges

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Returns and Exchanges

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Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. Please inspect your order immediately upon arrival. If you find that you ordered the wrong size, please print and fill out this Adobe PDF Returns and Exchanges Form, and we will exchange your size for free!* If for some reason you are dissatisfied with your order, please refer to the following instructions:

  1. You may return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition. Defective items may be returned for refund or exchange within 14 days of purchase. We will only accept items for return or exchange that are unused, with tags attached.

  2. Products properly returned according to these guidelines are eligible for a refund in the form of a credit to the original method of payment. Return shipping costs will be at the customer's expense. Returns will be inspected prior to issuing credit. Upon receipt and processing of the return, we will credit you for the total purchase price (not including shipping and handling), less any applicable restocking fees.

  3. A 20% restocking fee may apply to large quantity orders, Step N Go Units and Techniche products. Please keep in mind that credit card companies vary in the time they take to post credits.

  4. All returns and exchanges must be processed with the Returns and Exchanges Form. Please print this form, fill it out completely, make a copy for your records, and include the original in your return or exchange. This is the same form included on your packing slip. You only need to fill out and return one form with your return or exchange.

  5. *We offer free exchanges on quantities of pairs, 3 packs, 6 packs, and dozens only. This offer is not valid on disposable gloves, shoe covers or "Free Shipping" items. A $8 fee is charged for the exchange of disposable gloves, shoe covers, and "Free Shipping" items. If a $8 check is not enclosed with the return of these products your credit card on file will be charged for the amount.

Send your completed form and merchandise to:
Dart Warehouse
Attn: Returns - PalmFlex.com
1835 Ferry Road
Naperville, IL 60563

 


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