Customer Service, Email contact and Shipping time were all excellent! On a product note I would suggest a larger neck band. Although...
Customer Service, Email contact and Shipping time were all excellent! On a product note I would suggest a larger neck band. Although adjustable, only the largest expansion would work for me and I am not a large individual, 5'7" / 175lbs. Overall a great, well made product and an excellent online shopping experience. Product just needs a little R&D tweaking.
I am delighted with the rapid delivery of my gloves! I ordered them "on line" on 12/06/2009 and received them on 12/11/2009!
You can't get any faster than that (and the company notified me by e-mail on the date they were shipped!